Frequently Asked Questions
What makes your service different from others?
We provide excellent service with quick, no-hassle quotes within 24 hours. Our manufacturing time is highly efficient, promising production within 15 days for normal orders. We also use special export packaging, including plastic clips and film, to protect products during transportation.
What is the typical delivery time?
Delivery depends on the product. Typically, standard products are delivered within 20 days. The delivery time for special products is determined by the setup time of the required tooling.
What are the terms of payment?
We primarily accept T/T (Telegraphic Transfer) payments and LC (Letter of Credit).
Can I know the status of my order?
Yes. We will provide information and photos at different production stages of your order so you can receive the latest information in a timely manner.
Are samples available for reference?
Yes, we can send sections of samples for your reference via express delivery.
Do you have experience in international exports?
Yes, we are a manufacturer that has specialized in wholesaling storage racks in large quantities for over 20 years, with extensive experience in international export standards.
Boksera Shelving
