Q: Are you a factory or trading company?
A: We are a professional rack manufacturing factory in China with decades of experience.
Q: What are your trading terms and lead times?
A: Payment terms usually involve a 30% deposit and 70% before shipment. Lead time is normally 15-35 days after deposit.
Q: What types of racking systems do you provide?
A: We provide shuttle racking, pallet racks, drive-in racks, mezzanines, platforms, and custom storage solutions.
Q: How are the products packed for international shipping?
A: Products are packed according to standard export protocols. Customized wooden crates are also available upon request.
Q: Do you offer OEM or ODM services?
A: Yes, we accept both OEM and ODM orders to meet specific client design and branding needs.
Q: What delivery terms do you accept?
A: We accept various terms including FOB, CIF, EXW, FCA, and DDP to accommodate global logistics needs.